Tips for Mastering E-mail Overload

Good article with some excellent ideas: Tips for Mastering E-mail Overload. The basic premise is to set a good example for others, and then he lists some principles for good message sending. I admit to being guilty sending some poor messages. I notice when I am out of the office I have fewer messages than when I am in, evidence that I help to generate a lot of the e-mail that comes back to me.