It's interesting how a message has different meaning to us at different times. When I first read this post by Steve Matthews back in April: Vancouver Law Librarian Blog: Making Law Firm KM Smaller I just found it interesting in a cursory way.
Now I have re-read it, and wonder to myself, "How can I do that?".
What he has suggested is that we must make lawyers feel connected to any content collections we have. One way to do that is to allow them to track the content they find useful. And, I think from his post he is also implying we should be able to see that and use that to guide the use of the collection and future development of it.
Given that I am using InMagic software (DB Textworks and WebPublisher) I wonder what my options to do this are? Wouldn't it be nice for the user to have a flagged area in which they can have a list of books, research memos, websites links, they found most useful? And wouldn't it be nice to have another flagged area showing the communal wisdom on most popular items--papers, memos, websites, books, etc.?
Is this all sounding a little like Amazon to you? Just as I thought our physical libraries could use some inspiration from Starbucks or Chapters/Indigo a while back, I'm now starting to think we need to look at popular online sites for our online inspiration.