Wednesday, April 06, 2005

Who are your Law Firm Library's Customers?

Good article by Steve Matthews on his Vancouver Law Librarian Blog, called The Law Firm Library - Customers & Consumers: Who are your Law Firm Library's customers?.

Some food for thought: " your customers are not your consumers, and your consumers are not your customers". It is indeed a delicate balance. And when your consumers have demanding customers things are even more interesting....

1 comment:

Connie said...

Response from Steve Matthews on
his blog here.